Open Letter to our Valued Customers:
you are now probably now aware we have decided
to exit the Resort and Land Lease Development
started our journey 12 years ago while our children,
Taylor and Jackson were 2 and 3 years old. Our
original plan was to work hard for 10 years during
their early childhood so we could spend more time
with them during their very formidable teenage
years. Now 13 and 14 we have realized that our
successful development of Nestle In Resort, The
Heron's Landing and Glenway has come with a cost
in that we have lost balance in our personal and
we thought the workload would get lighter and
we would get more time with our family we found
that we continue to give more to the businesses
than we do to each other and/or our children.
Therefore our lives required a dramatic change.
This coupled with some other issues and our simple
desire to spend more time at "home"
has made this decision for us.
was not an easy decision as we treat these businesses
like our children and have spent a lot of time
and energy ensuring they are successful. This
was not a decision we took lightly and a decision
we know will come with a fair amount of regret.
However, inaction would cost us future health
and happiness too which we are not prepared to
both wanted to tell each of you personally but
given the confidentiality surrounding the sale
of these properties we were not permitted to do
so until closing.
a meeting afterward would be simply too hard as
this has been a very emotional and tiring period
and experience for us.
of you will be mad, some will be sad, some will
be happy, some will not care but we hope all of
you understand why we needed to make this change.
respect to the transition to the new ownership
group, billings and credits we will leave that
for another letter to follow shorty. This was
simply a message to say thank-you for being our
client, thank-you for wanting to make our property
your getaway and thank-you for your understanding.
We will ensure to stop in and see you after the
we would like to thank ALL of our staff and ALL
members of the social committee and their volunteers
that supported us through this journey. But most
importantly we would like to recognize the contributions
and commitment of Ken Mitrenga, Steve Trethewey,
Nancy Paffrath, Clinton Gordon and Liam Shanks.
Your support and friendship through the years
will stay with us forever. In relation to our
employees they will remain on and continue to
offer you the same level of professional support
they always have.
and with a very heavy heart . . .
Heidi, Jackson and Taylor